Field Service Engineer (transfusion Service Ambassador) (hoover, Al)

AbbVie

Hoover, AL, United States
Base: $31.75 – $63.55ph; bonus/equity: not specifi...
Fully remote
Technical troubleshooting and first line support
Customer relationship management
Account management and retention
Abbott is a global healthcare leader with a diverse portfolio spanning diagnostics, medical devices, nutritionals, and branded generic medicines

Job Summary

  • Abbott is a global healthcare leader with a diverse portfolio spanning diagnostics, medical devices, nutritionals, and branded generic medicines.
  • This position is remote but requires candidates to live in the Hoover, AL area and involves up to 50% travel to manage customer accounts and provide technical support.
  • Employees have access to career development, free medical coverage, retirement savings plans, tuition reimbursement, and a supportive, diverse work environment.

Matching Summary

Abbott is a global healthcare leader with a diverse portfolio spanning diagnostics, medical devices, nutritionals, and branded generic medicines.

Salary

Base: $31.75 – $63.55/hour; Bonus/Equity: Not specified; Benefits: Medical coverage, retirement plan, tuition reimbursement

Skills & Requirements

Must-have

  • Technical troubleshooting and first line support
  • Customer relationship management
  • Account management and retention
  • Travel up to 50%
  • Use of CRM and reporting tools
  • Laboratory instrumentation experience

Nice-to-have

  • Sales and negotiation skills
  • Coaching and customer education
  • Strong communication skills
  • Service-minded and customer commitment
  • Problem solving skills

Key Requirements

  • Bachelor’s degree or equivalent experience
  • Two to four years relevant laboratory or field service experience
  • Experience with Abbott Diagnostics products
  • Technical product application and hardware support experience
  • Ability to prioritize independently
  • Strong negotiation skills

Work Rights

Not specified

Tailored Resume

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