You will assist the Manager or Assistant Manager in overseeing daily guest service operations to create a pleasant atmosphere for residents
Job Summary
You will assist the Manager or Assistant Manager in overseeing daily guest service operations to create a pleasant atmosphere for residents.
The role involves managing smooth departmental operations including delegating work, communicating goals, and ensuring full coverage through employee scheduling.
You are expected to attend to all resident queries, manage accounts, and provide recommendations on local amenities and travel arrangements.
Matching Summary
Match Score: 75
You will assist the Manager or Assistant Manager in overseeing daily guest service operations to create a pleasant atmosphere for residents.
Skills & Requirements
Must-have
3 years relevant work experience
Supervisory role in hospitality
Front desk check-in and check-out procedures
Team delegation and scheduling
Resident query handling and complaint resolution
Nice-to-have
Passion for coaching and guiding staff
Willingness to perform shifts
Service-oriented mindset
Ability to handle paperwork and bookkeeping
Proactive anticipation of resident needs
Key Requirements
At least 3 years of relevant work experience
Diploma or Higher NITEC in Hospitality/Hotel Management