Senior Guest Experience Executive

KIZTOPIA SERVICES PTE. LTD.

Singapore, Singapore
Not specified (assumed flexible hours, including weekends and holidays)
Manage incoming enquiries via phone email whatsapp
Coordinate with external vendors for events
Train and certify party masters staff
Kiztopia Services Pte. Ltd. is seeking a Senior Guest Experience Executive to enhance event programs and guest interactions at Singapore's largest indoor children's playground. The role requires a motivated individual with strong communication skills, event management experience, and a passion for creating engaging experiences for guests

Job Summary

  • The role involves developing and executing engaging event programs for birthday parties and school visits.
  • Employees benefit from a dynamic working environment with medical insurance and career growth opportunities.
  • The position requires acting as the dedicated point of contact for guests before, during, and after their events.

Matching Summary

Match Score: 85

Kiztopia Services Pte. Ltd. is seeking a Senior Guest Experience Executive to enhance event programs and guest interactions at Singapore's largest indoor children's playground. The role requires a motivated individual with strong communication skills, event management experience, and a passion for creating engaging experiences for guests.

Skills & Requirements

Must-have

  • Manage incoming enquiries via phone email WhatsApp
  • Coordinate with external vendors for events
  • Train and certify Party Masters staff
  • Process invoices deposits and payments
  • Work shift schedules including weekends holidays

Nice-to-have

  • Creative approach to event program development
  • Passion for audience engagement activities
  • Proactive problem-solving in fast-paced setting
  • Strong interpersonal communication abilities

Key Requirements

  • Diploma in Hospitality Tourism Business Management or related field
  • Ability to commit to peak period shifts and long hours
  • Skilled in using booking platforms spreadsheets and reporting software

Work Rights

Not specified

Tailored Resume

Cover Letter