Retail Backroom Associate, Midday

TJ Maxx

Chester, VA, USA
Base: $12.77 to $13.27 ph; bonus/equity: not speci...
Customer experience principles
Merchandise processing and preparation
Store recovery and maintenance
Responsible for delivering a highly satisfied customer experience by engaging and interacting with all customers, embodying customer experience principles and philosophy, and maintaining a clean and organized store environment

Job Summary

  • Responsible for delivering a highly satisfied customer experience by engaging and interacting with all customers, embodying customer experience principles and philosophy, and maintaining a clean and organized store environment.
  • Accurately rings customer purchases/returns and counts change back to customer according to established operating procedures, promotes credit and loyalty programs, and maintains and upholds merchandising philosophy.
  • Benefits include associate discount, EAP, smoking cessation, bereavement, 401(k) Associate contributions, child care & cell phone discounts, pet & legal insurance, credit union, and referral bonuses.

Matching Summary

Responsible for delivering a highly satisfied customer experience by engaging and interacting with all customers, embodying customer experience principles and philosophy, and maintaining a clean and organized store environment.

Salary

Base: $12.77 to $13.27 per hour; Bonus/Equity: Not specified; Benefits: Associate discount, EAP, smoking cessation, bereavement, 401(k) Associate contributions, child care & cell phone discounts, pet & legal insurance, credit union, referral bonuses, and potential for 401(k) match, medical/dental/vision, HSA, health care FSA, life insurance, short/long term disability, paid parental leave, paid holidays/vacation/sick, auto/home insurance discounts, scholarship program, adoption assistance.

Skills & Requirements

Must-have

  • Customer experience principles
  • Merchandise processing and preparation
  • Store recovery and maintenance
  • Shrink reduction goals

Nice-to-have

  • Positive store culture
  • Constructive feedback
  • Safety awareness

Key Requirements

  • Excellent customer service skills
  • Flexible schedule
  • Strong communication and organizational skills
  • Attention to detail
  • Capable of multi-tasking
  • Lifting heavy objects
  • Retail customer experience preferred

Work Rights

Not specified

Tailored Resume

Cover Letter