JUST TALENT PTE. LTD. is seeking a Customer Relations Manager to manage client relationships, handle inquiries, and improve customer satisfaction. The ideal candidate will possess strong communication skills and a background in customer service management
Job Summary
The role involves managing and maintaining strong relationships with clients while handling inquiries and complaints professionally.
Candidates will be responsible for developing customer service strategies to improve client satisfaction and retention rates.
The position requires training staff on best practices and coordinating with internal departments to ensure smooth service delivery.
Matching Summary
Match Score: 85
JUST TALENT PTE. LTD. is seeking a Customer Relations Manager to manage client relationships, handle inquiries, and improve customer satisfaction. The ideal candidate will possess strong communication skills and a background in customer service management.
Skills & Requirements
Must-have
Manage client relationships and inquiries
Develop customer service strategies
Monitor customer experience metrics
Coordinate with internal departments
Train customer service staff
Nice-to-have
Support business development initiatives
Strong problem-solving abilities
Ability to work in fast-paced environment
Key Requirements
Diploma or Degree in Business, Communications, or Marketing
Minimum 3–5 years of experience in customer service