Customer Success/administrative Assistant (part-time, Fixed-term)

Peninsula Clean Energy

Redwood City, California, United States
Base: $30-35ph; bonus/equity: not specified; benef...
Hybrid
Respond to customer emails
Assist customers via chat
Process rebate applications
Peninsula Clean Energy is a dynamic, not-for-profit governmental organization seeking a part-time administrative "utility player" to work with several teams in a dedicated administrative and customer support function

Job Summary

  • Peninsula Clean Energy is a dynamic, not-for-profit governmental organization seeking a part-time administrative "utility player" to work with several teams in a dedicated administrative and customer support function.
  • This position provides administrative and customer support to several teams as needs evolve, initially focusing on energy programs with responsibilities for responding to customer emails, assisting via chat, and processing e-bike rebate applications.
  • Later in the year, this position will assist the Office and Administrative team with logistics related to our upcoming office move.

Matching Summary

Peninsula Clean Energy is a dynamic, not-for-profit governmental organization seeking a part-time administrative "utility player" to work with several teams in a dedicated administrative and customer support function.

Salary

Base: $30-35/hour; Bonus/Equity: Not specified; Benefits: Not available

Skills & Requirements

Must-have

  • Respond to customer emails
  • Assist customers via chat
  • Process rebate applications
  • Maintain detailed records
  • Computer literacy
  • MS Office applications

Nice-to-have

  • Familiarity with clean energy programs
  • Experience with community outreach
  • Fluency in Spanish and/or Tagalog
  • Office logistics experience

Key Requirements

  • Requires California residency
  • Valid California drivers license
  • Ability to carry 30 pounds

Work Rights

California residency required

Tailored Resume

Cover Letter