Technical Account Manager (post-sales Management)(based In Hk)

TrendMicro

Hong Kong, Hong Kong
Technical support for enterprise clients
Proficiency in cantonese and english
Experience with microsoft windows servers or linux or vmware vsphere
When you join Trend, you become part of a unique and diverse global family and you get to work towards a world safe for exchanging digital information

Job Summary

  • When you join Trend, you become part of a unique and diverse global family and you get to work towards a world safe for exchanging digital information.
  • This role is ideal for individuals passionate about cybersecurity, who enjoy solving technical challenges and working with our enterprise clients.
  • We embrace change, empower people, and encourage innovation. Join Trend Micro and Thrive with us.

Matching Summary

When you join Trend, you become part of a unique and diverse global family and you get to work towards a world safe for exchanging digital information.

Skills & Requirements

Must-have

  • Technical support for enterprise clients
  • Proficiency in Cantonese and English
  • Experience with Microsoft Windows Servers or Linux or VMware vSphere
  • Strong TCP/IP networking expertise
  • Excellent troubleshooting and problem-solving skills
  • Strong interpersonal and communication skills

Nice-to-have

  • Familiarity with cybersecurity products
  • Experience with networking environments
  • Knowledge of database administration and shell scripting
  • Professional IT and security certifications
  • Ability to build long-term client relationships
  • Passion for cybersecurity

Key Requirements

  • Minimum 2 years IT industry experience
  • Proficiency in Cantonese and English
  • Hands-on experience with Windows Servers, Linux, or VMware vSphere
  • Professional certifications such as MCSE, CEH, RHCE, CCNA, CISSP, ISO27001, ITIL, VCA/VCP, AWS, Azure, or GCP

Work Rights

Not specified

Tailored Resume

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