Guest Service Officer/ Executive

BLISS HOTEL

D01 Cecil
Sgd 1,600 - 2,300 / monthly pd
On-site
Perform accurate check-ins and check-outs
Handle telephone calls and emails professionally
Work 12-hour rotating shifts including night
Bliss Hotel is seeking a Guest Service Officer/Executive to provide exceptional customer service and manage guest check-ins and check-outs. The role requires excellent communication skills, the ability to work in a fast-paced environment, and a commitment to maintaining high hotel standards

Job Summary

  • Always smile and greet guests in a friendly and professional manner according to Hotel standards.
  • Perform accurate check-ins and check-outs of guests daily and handle cashiering.
  • Listen to guest’s complaints or concerns and resolve their issue in a timely manner.

Matching Summary

Match Score: 82

Bliss Hotel is seeking a Guest Service Officer/Executive to provide exceptional customer service and manage guest check-ins and check-outs. The role requires excellent communication skills, the ability to work in a fast-paced environment, and a commitment to maintaining high hotel standards.

Salary

SGD 1,600 - 2,300 / Monthly

Skills & Requirements

Must-have

  • Perform accurate check-ins and check-outs
  • Handle telephone calls and emails professionally
  • Work 12-hour rotating shifts including night
  • Excellent communication and guest service skills
  • Adequate computer skills with Microsoft Office
  • Multi-task in fast-paced environment

Nice-to-have

  • Team player and self-starter
  • Promote good team morale
  • Resolve guest complaints timely

Key Requirements

  • Able to work 12-hour rotating shifts
  • GCE "N" Level and above

Work Rights

Not specified

Tailored Resume

Cover Letter