Subject Matter Expert (application Support)

Capita

Coventry, United Kingdom
Not specified; benefits: 23-27 days holiday; pensi...
Hybrid
Minimum 4 years application support experience
Strong sql skills microsoft oracle sme level
Solid 3rd line application support background
This role involves supporting complex, business-critical applications that underpin essential operational services across the Government Services portfolio

Job Summary

  • This role involves supporting complex, business-critical applications that underpin essential operational services across the Government Services portfolio.
  • The successful candidate will drive continuous improvement by identifying opportunities to streamline processes, eliminate manual tasks, and reduce costs.
  • Capita offers a comprehensive benefits package including 23 days' holiday rising to 27, company matched pension, and extensive learning opportunities.

Matching Summary

This role involves supporting complex, business-critical applications that underpin essential operational services across the Government Services portfolio.

Salary

Not specified; Benefits: 23-27 days holiday; Pension: Company matched

Skills & Requirements

Must-have

  • Minimum 4 years application support experience
  • Strong SQL skills Microsoft Oracle SME level
  • Solid 3rd line application support background
  • Experience with Azure Logic Apps Runbooks Kubernetes
  • Ability to work hybrid with travel to Coventry

Nice-to-have

  • Experience working in an ITIL environment
  • Strong communication presentation and negotiation skills
  • Familiarity with Windows OS RHEL PowerShell
  • Knowledge of IBM MQ Rabbit MQ ElasticSearch
  • Positive proactive approach to problem solving

Key Requirements

  • 4 years minimum experience in Application Support
  • SME level SQL knowledge for Microsoft/Oracle
  • Solid 3rd line support background required

Work Rights

Not specified

Tailored Resume

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