Guest Services - Tla

Cuffe & Taylor

Philadelphia, PA, United States
Customer service driven
Ticket scanning and verification
Guest safety and emergency response
Live Nation Clubs and Theaters is the country’s preeminent group of intimate music venues, aiming to bring fans and artists together in unparalleled musical environments

Job Summary

  • Live Nation Clubs and Theaters is the country’s preeminent group of intimate music venues, aiming to bring fans and artists together in unparalleled musical environments.
  • The Guest Service member will interact with customers to provide information, handle complaints, and assist with venue safety and guest experience.
  • Safety for employees and guests is the first priority, and the team strives to create moments of service excellence and efficiency.

Matching Summary

Live Nation Clubs and Theaters is the country’s preeminent group of intimate music venues, aiming to bring fans and artists together in unparalleled musical environments.

Skills & Requirements

Must-have

  • Customer service driven
  • Ticket scanning and verification
  • Guest safety and emergency response
  • Constant walking and physical activity
  • Problem solving and complaint resolution

Nice-to-have

  • Strong teamwork skills
  • Excellent verbal and written communication
  • Tact and diplomacy
  • Creative problem solving
  • Ability to assist guests with special needs

Key Requirements

  • Work authorization without employer sponsorship
  • Ability to lift and carry 50 lbs+
  • Strong interpersonal communication skills

Work Rights

Must have work authorization without employer sponsorship

Tailored Resume

Cover Letter