Branch Operation Specialist (public Benefits Specialist, Entry) Dallas

Eastern Oregon Workforce Board

Dallas, Oregon, USA
$3,798 - $4,954 pm; benefits: amazing benefits pyc...
Customer service and communication
Interpreting and applying rules
Data entry and attention to detail
The Oregon Eligibility Program is breaking down barriers and redefining how we connect individuals to the vital services they deserve

Job Summary

  • The Oregon Eligibility Program is breaking down barriers and redefining how we connect individuals to the vital services they deserve.
  • As a Branch Operation Specialist, you will create a welcoming environment, answer phones, input data, process administrative tasks, and explain procedures for various public benefit programs.
  • The position offers an amazing benefits package, potential eligibility for Public Service Loan Forgiveness, and annual salary increases until the top of the salary range is reached.

Matching Summary

The Oregon Eligibility Program is breaking down barriers and redefining how we connect individuals to the vital services they deserve.

Salary

$3,798 - $4,954 per month; Benefits: Amazing benefits package; Cost of Living Adjustments

Skills & Requirements

Must-have

  • Customer service and communication
  • Interpreting and applying rules
  • Data entry and attention to detail
  • Problem-solving and de-escalation
  • Working in a fast-paced environment

Nice-to-have

  • Equity and diversity focus
  • Positive organizational culture
  • Experience with diverse populations
  • Critical thinking skills

Key Requirements

  • Two years of reception or call center experience
  • Associate degree in Behavioral/Social Science and six months experience
  • Equivalent combination of education and experience
  • Must possess a valid driver's license
  • Authorization to work in the United States

Work Rights

Authorization to work in the United States

Tailored Resume

Cover Letter