Junior Support Specialist

Xerox Corporation

Belfast, Northern Ireland, United Kingdom
**
Minimum two years customer facing experience
Strong interpersonal and communication skills
Ability to work under pressure and multi-tasking
** Xerox Corporation is seeking a Junior Support Specialist in Belfast, Northern Ireland, to assist with on-site services, including printer management and customer support. The ideal candidate should have a customer-facing background, basic IT knowledge, and strong interpersonal skills. **

Job Summary

  • The role involves assisting in the smooth operation of Xerox onsite client sites primarily in the Belfast area.
  • Support specialists must provide contracted services including Fleet Management, Centralized Document Production, and Scanning services.
  • The position requires liaising with third-party solution providers and engaging internal analysts to ensure Service Level Agreements are met.

Matching Summary

Match Score: 75

** Xerox Corporation is seeking a Junior Support Specialist in Belfast, Northern Ireland, to assist with on-site services, including printer management and customer support. The ideal candidate should have a customer-facing background, basic IT knowledge, and strong interpersonal skills. **

Skills & Requirements

Must-have

  • Minimum two years customer facing experience
  • Strong interpersonal and communication skills
  • Ability to work under pressure and multi-tasking

Nice-to-have

  • Understanding of networked environments
  • Knowledge of electronic printing processes
  • Full clean drivers license

Key Requirements

  • Minimum two years successful track record in customer facing role
  • Basic knowledge and experience of IT
  • Full Clean Drivers License (Desirable)

Work Rights

Not specified

Tailored Resume

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