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Xerox Corporation is seeking a Junior Support Specialist in Belfast, Northern Ireland, to assist with on-site services, including printer management and customer support. The ideal candidate should have a customer-facing background, basic IT knowledge, and strong interpersonal skills.
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Job Summary
The role involves assisting in the smooth operation of Xerox onsite client sites primarily in the Belfast area.
Support specialists must provide contracted services including Fleet Management, Centralized Document Production, and Scanning services.
The position requires liaising with third-party solution providers and engaging internal analysts to ensure Service Level Agreements are met.
Matching Summary
Match Score: 75
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Xerox Corporation is seeking a Junior Support Specialist in Belfast, Northern Ireland, to assist with on-site services, including printer management and customer support. The ideal candidate should have a customer-facing background, basic IT knowledge, and strong interpersonal skills.
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Skills & Requirements
Must-have
Minimum two years customer facing experience
Strong interpersonal and communication skills
Ability to work under pressure and multi-tasking
Nice-to-have
Understanding of networked environments
Knowledge of electronic printing processes
Full clean drivers license
Key Requirements
Minimum two years successful track record in customer facing role