Forward Deployed Software Engineer

Intercom

London, United Kingdom
On-site
Ai capabilities
Saas product experience
Cross-functional collaboration
As a Forward Deployed Software Engineer, you’ll work hands-on with some of Intercom’s most strategic customers, partnering closely with our R&D and Go-to-Market teams to design and deliver high-impact solutions

Job Summary

  • As a Forward Deployed Software Engineer, you’ll work hands-on with some of Intercom’s most strategic customers, partnering closely with our R&D and Go-to-Market teams to design and deliver high-impact solutions.
  • You’ll go beyond implementation — helping shape product direction, influencing roadmap decisions, and ensuring Fin delivers real, measurable business outcomes in complex, real-world environments.
  • We believe that working in person helps us stay connected, collaborate easier and create a great culture while still providing flexibility to work from home.

Matching Summary

As a Forward Deployed Software Engineer, you’ll work hands-on with some of Intercom’s most strategic customers, partnering closely with our R&D and Go-to-Market teams to design and deliver high-impact solutions.

Skills & Requirements

Must-have

  • AI capabilities
  • SaaS product experience
  • cross-functional collaboration
  • high-level programming language
  • prototype and ship software quickly
  • REST APIs

Nice-to-have

  • former founders
  • early startup engineers
  • applied AI frontier

Key Requirements

  • Strong engineering background
  • Interest in AI/ML
  • Strong coder
  • Proficient in using and writing REST APIs
  • Willing to travel

Work Rights

Not specified

Tailored Resume

Cover Letter