Information Technology Intern

AVEVA

Cambridge, United Kingdom
Hybrid
Diagnose and resolve software issues
Troubleshoot windows 10/11
Basic network troubleshooting
The intern will be responsible for diagnosing and resolving software and hardware-related issues, providing exceptional customer service, and maintaining detailed documentation of support interactions

Job Summary

  • The intern will be responsible for diagnosing and resolving software and hardware-related issues, providing exceptional customer service, and maintaining detailed documentation of support interactions.
  • This internship requires excellent interpersonal skills and a global mindset, as it involves interaction with users from diverse backgrounds and regions.
  • AVEVA is an equal opportunity employer and is an affirmative action employer, committed to an inclusive workplace.

Matching Summary

The intern will be responsible for diagnosing and resolving software and hardware-related issues, providing exceptional customer service, and maintaining detailed documentation of support interactions.

Skills & Requirements

Must-have

  • Diagnose and resolve software issues
  • Troubleshoot Windows 10/11
  • Basic network troubleshooting
  • Ticket management support
  • Communicate with multiple stakeholders

Nice-to-have

  • Global mindset
  • Adapt to diverse user base
  • Active listening skills
  • Pursuit of excellence
  • Collaborative work environment

Key Requirements

  • Studying towards a degree in IT or related field
  • Basic understanding of computer troubleshooting
  • Basic knowledge of Windows 10/11
  • Basic knowledge of Office 365
  • Basic networking concepts

Work Rights

Not specified

Tailored Resume

Cover Letter