Clerical Team Lead

Advocate Health

$22.90 - $34.35; benefits: comprehensive suite of ...
Leading and training clerical teammates
Develops and distributes reports and metrics
Enhances customer service to the team
Follows relevant job description requirements for clerical teammates responsible for leading and as applicable to the department

Job Summary

  • Follows relevant job description requirements for clerical teammates responsible for leading and as applicable to the department.
  • Develops and distributes all required reports and metrics applicable to the department.
  • Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more.

Matching Summary

Follows relevant job description requirements for clerical teammates responsible for leading and as applicable to the department.

Salary

$22.90 - $34.35; Benefits: Comprehensive suite of Total Rewards; Premium pay such as shift, on call, and more based on a teammate's job

Skills & Requirements

Must-have

  • leading and training clerical teammates
  • develops and distributes reports and metrics
  • enhances customer service to the team
  • identifies performance variances
  • trains and assists new team members

Nice-to-have

  • exceptional customer service skills
  • fast paced environment
  • career development programs
  • equitable care for all

Key Requirements

  • High School Diploma or GED required
  • Associates degree in healthcare related field preferred
  • Medical, secretarial, and/or customer service experience required
  • 2 years in a medical office setting preferred
  • Experience as CMA/RMA, MOA or in a call center environment preferred

Work Rights

Not specified

Tailored Resume

Cover Letter