Its Sr Technology Support Specialist

Suburban Toyota

Temple Terrace, FL, US
Base: $70,000-$105,000 annually; starting pyy: $70...
Onsite
8+ years it support experience
Windows and apple os knowledge
Networking and telephony troubleshooting
This role provides advanced Tier 2 technical support to Lithia & Driveway stores across multiple locations in Florida

Job Summary

  • This role provides advanced Tier 2 technical support to Lithia & Driveway stores across multiple locations in Florida.
  • The position requires frequent travel for onsite support and the ability to manage major incidents with timely resolution.
  • Candidates will benefit from best-in-class industry benefits including medical, dental, vision, and a 401(k) retirement plan.

Matching Summary

This role provides advanced Tier 2 technical support to Lithia & Driveway stores across multiple locations in Florida.

Salary

Base: $70,000-$105,000 annually; Starting pay: $70,000-$80,000; Benefits: Medical, Dental, Vision, 401(k), PTO

Skills & Requirements

Must-have

  • 8+ years IT support experience
  • Windows and Apple OS knowledge
  • Networking and telephony troubleshooting
  • ITIL Service Management understanding
  • Service Desk or Call Center background

Nice-to-have

  • Retail automotive industry experience
  • OEM hardware/software familiarity
  • Process improvement and automation skills
  • Strong customer service orientation
  • International travel willingness

Key Requirements

  • Bachelor's degree in IT preferred
  • ITIL certification preferred
  • Minimum 8 years of IT support experience
  • High school graduate or equivalent required

Work Rights

Not specified

Tailored Resume

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