Service Desk Support

BANKING COMPUTER SERVICES PRIVATE LIMITED

D20 Bishan, Ang Mo Kio, 351 BRADDELL ROAD 351 ON BRADDELL 579713
Sgd 2,600 - 4,000 / monthly pm
On-site
Uat
Troubleshooting
24/7 operations
BANKING COMPUTER SERVICES PRIVATE LIMITED is seeking a Service Desk Support professional to manage service desk operations and ensure customer satisfaction in a 24/7 operational environment. The role involves incident management, communication with stakeholders, and maintaining service quality for critical payment systems

Job Summary

  • Position Summary The Service Hub division at BCS provides operational support to BCS and participants
  • L2/L3 Tech Teams) and external stakeholders (e
  • , participants, scheme owners) Knowledge of regulatory and compliance requirements related to payment systems is an advantage

Matching Summary

Match Score: 85

BANKING COMPUTER SERVICES PRIVATE LIMITED is seeking a Service Desk Support professional to manage service desk operations and ensure customer satisfaction in a 24/7 operational environment. The role involves incident management, communication with stakeholders, and maintaining service quality for critical payment systems.

Salary

SGD 2,600 - 4,000 / Monthly

Skills & Requirements

Must-have

  • UAT
  • Troubleshooting
  • 24/7 Operations
  • Operational Excellence
  • Customer Experience

Nice-to-have

  • Ticketing
  • Customer Service Desk
  • Operations Management
  • Root Cause Analysis
  • Administration
  • Service Level
  • IT Operations
  • Service Desk
  • Communication Skills
  • Regulatory Requirements
  • Customer Service
  • Incident Management

Key Requirements

  • Minimum 1 years experience

Work Rights

Tailored Resume

Cover Letter