Senior Desktop Support Analyst

Harris Novum

York, Maine, US
Base: $50,000 - $52,000; bonus/equity: not specifi...
Hybrid
4-6 years desktop support experience
Ms windows operating systems proficiency
Network troubleshooting skills
The Senior Desktop Support Analyst provides crucial second-line support to ensure the stability and performance of desktop and laptop environments

Job Summary

  • The Senior Desktop Support Analyst provides crucial second-line support to ensure the stability and performance of desktop and laptop environments.
  • This role involves resolving escalated incidents, managing virus issues, and assisting with new system deployments for York Hospital.
  • Candidates must be willing to participate in an on-call rotation to support 24/7 operations within a fast-paced healthcare environment.

Matching Summary

The Senior Desktop Support Analyst provides crucial second-line support to ensure the stability and performance of desktop and laptop environments.

Salary

Base: $50,000 - $52,000; Bonus/Equity: Not specified; Benefits: Competitive compensation and benefits package

Skills & Requirements

Must-have

  • 4-6 years desktop support experience
  • MS Windows Operating Systems proficiency
  • Network troubleshooting skills
  • Virus resolution and prevention
  • Incident management from first-line
  • On-site work requirement

Nice-to-have

  • Web page development assistance
  • Strong analytical problem-solving
  • Excellent customer focus
  • Ability to work under pressure
  • Proactive preventative initiatives

Key Requirements

  • Bachelor of Arts or Science degree preferred
  • 4-6 years of desktop support experience
  • Proficiency with MS Exchange and SQL Server
  • Citizenship status not specified

Work Rights

Not specified

Tailored Resume

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