Sr Manager, Servicenow

Mac Tools

Remote, US
Competitive salary; benefits: medical, dental, lif...
Fully remote
Servicenow platform administration
Enterprise servicenow implementation
Itsm itom itam module expertise
Mac Tools is seeking a Sr Manager for their ServiceNow platform, focusing on strategic alignment with business objectives and continuous improvement. The position is fully remote and requires extensive experience in ServiceNow leadership, ITSM, and project management

Job Summary

  • The role involves driving the strategic vision and alignment of ServiceNow initiatives with organizational business objectives.
  • Candidates will lead the evaluation and integration of Generative AI capabilities to improve employee and back-office experiences.
  • The position offers a competitive salary, comprehensive benefits including medical and 401(k), and discounts on Stanley Black & Decker tools.

Matching Summary

Match Score: 85

Mac Tools is seeking a Sr Manager for their ServiceNow platform, focusing on strategic alignment with business objectives and continuous improvement. The position is fully remote and requires extensive experience in ServiceNow leadership, ITSM, and project management.

Salary

Competitive salary; Benefits: Medical, dental, life, vision, disability, 401(k), ESPP, PTO, tuition reimbursement; Perks: Tool discounts

Skills & Requirements

Must-have

  • ServiceNow platform administration
  • Enterprise ServiceNow implementation
  • ITSM ITOM ITAM module expertise
  • Platform governance and technical debt management
  • Cross-functional stakeholder collaboration

Nice-to-have

  • GenAI capability evaluation and integration
  • Culture of innovation and continuous learning
  • Executive reporting and presentation skills
  • Change management for AI adoption

Key Requirements

  • 7+ years ServiceNow experience
  • 3+ years in leadership role
  • ServiceNow Certified System Administrator (CSA)
  • Undergraduate degree in CS or IT
  • ITIL certification preferred

Work Rights

Not specified

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