As an Implementation Associate, you will work closely with UK clients and internal teams to ensure seamless onboarding and integration of our software solutions
Job Summary
As an Implementation Associate, you will work closely with UK clients and internal teams to ensure seamless onboarding and integration of our software solutions.
You will assist clients in migrating from their legacy estimating platforms to Qapter, ensuring a smooth transition with minimal disruption to their operations.
You will report to the Head of Implementation and play a crucial role in delivering high-quality implementation services to our customers.
Matching Summary
As an Implementation Associate, you will work closely with UK clients and internal teams to ensure seamless onboarding and integration of our software solutions.
Skills & Requirements
Must-have
Seamless onboarding and integration
Migrating legacy estimating platforms
Develop and maintain implementation documentation
Advise customers on best workflows
Monitor project timelines and deliverables
Gather client feedback for improvement
Nice-to-have
Customer-centric approach
Adapt to ever-changing environment
Thrive in fast-paced setting
Uncommon, innovative culture
Key Requirements
Excellent standard of written and spoken English
Understanding of automotive standards and processes
Knowledge of motor insurance industry
Proven experience delivering SaaS UI & API implementations
Proficiency in Salesforce, JIRA, PowerBI, Visio & Office365