Payment Operations Specialist

ABC Fitness

Base: $19.00usd hourly; bonus/equity: not specifie...
Fully remote
Financial reconciliation
Payment processing
Merchant account management
Process and reconcile daily financial activity across multiple platforms, including ACH returns, chargebacks, refunds, and member payments

Job Summary

  • Process and reconcile daily financial activity across multiple platforms, including ACH returns, chargebacks, refunds, and member payments.
  • Assist clients via phone and email with payment- and merchant-related inquiries and monitor trends to identify opportunities for process improvement.
  • Join a purpose-led company with a values-focused culture offering flexible PTO, parental leave, and fitness reimbursements.

Matching Summary

Process and reconcile daily financial activity across multiple platforms, including ACH returns, chargebacks, refunds, and member payments.

Salary

Base: $19.00USD hourly; Bonus/Equity: Not specified; Benefits: Medical/Dental/Vision coverage, EAP, Calm App subscription, open PTO

Skills & Requirements

Must-have

  • Financial reconciliation
  • Payment processing
  • Merchant account management
  • PCI compliance
  • Cross-functional collaboration

Nice-to-have

  • Culture of respect and belonging
  • Growth mindset
  • Team collaboration
  • Process improvement identification

Key Requirements

  • 2+ years of relevant experience
  • Accounting, payment processing, or SaaS background
  • Strong analytical skills
  • Solid Excel and Microsoft Office proficiency
  • Excellent communication skills
  • High attention to detail
  • Comfort working across multiple systems

Work Rights

Not specified

Tailored Resume

Cover Letter