It Support Engineer - Financial Services Industry Location Minato-ku, Tokyo
EIRE Systems
Minato-ku, Japan
On-site
Windows desktop support
Basic networking (tcp/ip, dns, cabling)
Remote access connectivity (vpn)
This is a fantastic entry-point opportunity into the Financial Services industry for an IT Helpdesk / Desktop Support Engineer with 1-2 years of experience
Job Summary
This is a fantastic entry-point opportunity into the Financial Services industry for an IT Helpdesk / Desktop Support Engineer with 1-2 years of experience.
In this customer-facing role, you will work with an international team to deliver and support desktop and office-based technology solutions for all groups across the company.
You will support and troubleshoot issues with a variety of technologies including Windows Desktop, basic networking, VPN, corporate iPhones, BYOD software, and telephony systems.
Matching Summary
This is a fantastic entry-point opportunity into the Financial Services industry for an IT Helpdesk / Desktop Support Engineer with 1-2 years of experience.
Skills & Requirements
Must-have
Windows Desktop support
Basic networking (TCP/IP, DNS, Cabling)
Remote Access Connectivity (VPN)
Corporate iPhone and BYOD software/tools
Telephony systems support
Microsoft Office (M365 / O365)
Active Directory
Nice-to-have
Friendly and customer-centric attitude
Aptitude for learning new technology
Hunger to develop skills and advance career
Key Requirements
1-2 years experience
Professional level Japanese
Minimum 1 year corporate technical support experience
IT academic background and/or professional certifications (MCP, MCSA, CompTIA A+)
Experience with service management software/ticketing systems