Customer Banking Specialist - Cleveland Branch

CBA (Commonwealth Bank)

Cleveland, QLD, Australia
**
Exceptional customer service experience
Excellent communication skills
Ability to articulate financial terms
** The Commonwealth Bank is seeking a part-time Customer Banking Specialist for its Cleveland Branch, responsible for providing exceptional customer service and supporting clients' banking needs. The role requires excellent communication skills and a commitment to customer-centric service in a retail banking environment. **

Job Summary

  • As the Customer Banking Specialist in our Cleveland Branch you’ll have in-depth conversations with every customer about how we can support their overall banking needs including Home Loans, Business Banking & Financial Advice.
  • You will support customers with enquiries, maintenance on accounts and process applications for credit products, and complete Financial Health Checks to assess customers’ financial needs.
  • Educate and demonstrate our in-branch technology and digital banking options to customers, problem solve and provide effective solutions whilst championing our processes, procedures, driving our risk-adverse culture.

Matching Summary

Match Score: 75

** The Commonwealth Bank is seeking a part-time Customer Banking Specialist for its Cleveland Branch, responsible for providing exceptional customer service and supporting clients' banking needs. The role requires excellent communication skills and a commitment to customer-centric service in a retail banking environment. **

Skills & Requirements

Must-have

  • Exceptional customer service experience
  • Excellent communication skills
  • Ability to articulate financial terms
  • Problem-solving and solution-finding
  • Work in a busy retail environment

Nice-to-have

  • Experience in financial services
  • Experience in retail or hospitality
  • Genuine interest in career growth

Key Requirements

  • Part time role (25 hours per week)
  • Monday - Friday, 11:00 am - 4:00 pm roster

Work Rights

Not specified

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