Customer Success Manager

LifeWorks

London, United Kingdom
Fully remote
Customer success management
Client relationship building
Employee wellness solutions
TELUS Health is a global-leading health and well-being provider improving health outcomes for over 35 million lives worldwide through innovative digital solutions

Job Summary

  • TELUS Health is a global-leading health and well-being provider improving health outcomes for over 35 million lives worldwide through innovative digital solutions.
  • The Customer Success Manager will develop strategic partnerships, lead client engagement programs, and drive product optimization to enhance employee wellbeing across diverse industries.
  • The role offers comprehensive benefits including a sales incentive plan, private medical insurance, pension, and flexible primarily remote work with a strong preference for London-based candidates.

Matching Summary

TELUS Health is a global-leading health and well-being provider improving health outcomes for over 35 million lives worldwide through innovative digital solutions.

Skills & Requirements

Must-have

  • Customer Success Management
  • Client Relationship Building
  • Employee Wellness Solutions
  • Salesforce or CRM Experience
  • Travel within EMEA Region
  • B2B Account Management

Nice-to-have

  • Consultative Problem Solving
  • Project Management Skills
  • Entrepreneurial Mindset
  • Cross-cultural Collaboration
  • Networking Event Organisation

Key Requirements

  • 3+ years in Account or Success Management
  • Experience meeting and exceeding quotas
  • Familiarity with Employee Assistance Programs
  • Proven account retention and growth
  • Strong communication skills
  • Experience with Salesforce or comparable CRM

Work Rights

Not specified

Tailored Resume

Cover Letter