Service Advisor

Montclair Acura

Verona, NJ, United States
$64,000.00-$161,000.00; not specified; medical, de...
On-site
Customer communication
Service estimates
Repair orders
Montclair Acura is seeking a Service Advisor to join their team in Verona, NJ. The role involves assisting customers with automotive service requests, developing estimates, and communicating effectively between customers and technicians

Job Summary

  • Serve as the communicator and liaison between the customer and technician; ensuring the customer’s needs are understood by the technician and the needed and recommended service/repairs are understood by the customer.
  • Develop estimates by costing materials, supplies, and labor; calculating customer's payment, including deductibles.
  • Keeping customer informed of service specials, completion times and service expenses.

Matching Summary

Match Score: 85

Montclair Acura is seeking a Service Advisor to join their team in Verona, NJ. The role involves assisting customers with automotive service requests, developing estimates, and communicating effectively between customers and technicians.

Salary

$64,000.00-$161,000.00; Not specified; Medical, Dental and Vision Plans

Skills & Requirements

Must-have

  • customer communication
  • service estimates
  • repair orders
  • warranty administration

Nice-to-have

  • exemplary customer service
  • team player
  • earning customers for life

Key Requirements

  • Previous Service Advisor experience preferred
  • Prior automotive technician experience a plus
  • Basic mechanical understanding of an automobile
  • Acceptable driving record
  • Valid driver's license

Work Rights

Not specified

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