This role involves attending calls related to leasing, Selectiviti service, credit, and urgent cases while coordinating with internal departments to ensure timely resolution
Job Summary
This role involves attending calls related to leasing, Selectiviti service, credit, and urgent cases while coordinating with internal departments to ensure timely resolution.
Nissan offers professional growth opportunities, continuous learning, and leadership training while supporting employees to contribute to impactful solutions in the organization.
The company promotes diversity and inclusion, ensuring a respectful and valued work environment that reflects the diversity of its customers and communities.
Matching Summary
This role involves attending calls related to leasing, Selectiviti service, credit, and urgent cases while coordinating with internal departments to ensure timely resolution.
Skills & Requirements
Must-have
Experience with NDS leasing and credit processes
Customer service and support skills
Digital tools and ticket management systems
Knowledge of EKIP and Salesforce
Clear and effective communication
Problem analysis and resolution
Multitasking and organization
Nice-to-have
Teamwork and cross-department collaboration
Customer orientation and service attitude
Participation in process improvement projects
Key Requirements
Experience with NDS leasing and credit processes
Knowledge of EKIP and Salesforce
Work full-time onsite
Ability to handle sensitive information with confidentiality