Base: 50,505.00 usd; bonus/equity: not specified; ...
Exceptional guest experiences
Warm, professional, and friendly manner
Proactive communication
The Lobby Ambassador is responsible for the delivery of amazing client and guest experiences and ensuring that all customers and visitors are assisted accordingly in a warm, professional, and friendly manner
Job Summary
The Lobby Ambassador is responsible for the delivery of amazing client and guest experiences and ensuring that all customers and visitors are assisted accordingly in a warm, professional, and friendly manner.
This client-facing role provides the opportunity to combine your passion for service, brilliant people skills and enthusiasm for creating a hospitality focused workplace environment.
JLL offers a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health, including a 401(k) plan with matching company contributions and paid parental leave.
Matching Summary
The Lobby Ambassador is responsible for the delivery of amazing client and guest experiences and ensuring that all customers and visitors are assisted accordingly in a warm, professional, and friendly manner.
Salary
Base: 50,505.00 USD; Bonus/Equity: Not specified; Benefits: Comprehensive Medical, Dental & Vision Care, 401(k) plan with matching company contributions, Paid parental leave, Paid Time Off and Company Holidays, Early access to earned wages
Skills & Requirements
Must-have
Exceptional guest experiences
Warm, professional, and friendly manner
Proactive communication
Hospitality focused workplace environment
Building access and security protocols
Nice-to-have
Local cuisine and attractions knowledge
Connections in the hospitality industry
Creative problem-solving abilities
Key Requirements
High school diploma or equivalent
Ability to travel 20-25% between three Massachusetts locations
Ability to work first shift schedule (8:00 AM – 5:00 PM)
Minimum 2-3 years previous customer service, hospitality related experience
Physical ability to perform frequent walking and standing
Work Rights
Authorized to work in the United States without sponsorship