Patient Service Specialist

Cleveland Clinic Health System

Cleveland, OH, US
Not specified; not specified; benefits include inf...
High school diploma or ged required
Two years of patient registration experience
Strong customer service background
The role provides a comprehensive, proactive, and 'Patients First' experience for patients and visitors while ensuring stellar patient experiences

Job Summary

  • The role provides a comprehensive, proactive, and 'Patients First' experience for patients and visitors while ensuring stellar patient experiences.
  • Cleveland Clinic is recognized as one of the top hospitals in the nation and was the first to make great customer service a cornerstone of its mission.
  • This position serves as a steppingstone to other careers within customer service and other departments at Cleveland Clinic.

Matching Summary

The role provides a comprehensive, proactive, and 'Patients First' experience for patients and visitors while ensuring stellar patient experiences.

Salary

Not specified; Not specified; Benefits include influenza prevention program and equal opportunity employment

Skills & Requirements

Must-have

  • High school diploma or GED required
  • Two years of patient registration experience
  • Strong customer service background
  • Ability to lift up to 25 pounds
  • Proficiency with PC and office equipment

Nice-to-have

  • Knowledge of medical terminology
  • Experience with MyChart enrollment
  • Fast-paced environment adaptability
  • HEART model application skills

Key Requirements

  • High school diploma or GED
  • Two years of relevant experience
  • Associate's degree with one year experience
  • Bachelor's degree preferred
  • Must pass drug testing

Work Rights

Not specified

Tailored Resume

Cover Letter