Quality Analyst-2

TaskUs

Cairo, Egypt
Audit calls and interactions
Coach teammates for performance
Identify and escalate quality issues
TaskUs is committed to a People First culture that supports employee well-being and growth

Job Summary

  • TaskUs is committed to a People First culture that supports employee well-being and growth.
  • The role involves auditing calls and coaching teammates to improve performance.
  • TaskUs promotes an inclusive environment and equal access to opportunities.

Matching Summary

TaskUs is committed to a People First culture that supports employee well-being and growth.

Skills & Requirements

Must-have

  • Audit calls and interactions
  • Coach teammates for performance
  • Identify and escalate quality issues

Nice-to-have

  • Experience in strategic projects
  • Knowledge of customer concerns
  • Ability to drive quality initiatives

Key Requirements

  • Experience in quality assurance
  • Strong analytical skills
  • Ability to work in a fast-paced environment

Work Rights

Not specified

Tailored Resume

Cover Letter