Customer Service Representative - Aviva Autocare Centre

Aviva

Mississauga, ON, CA
Base: $60,000 to $75,000; bonus/equity: eligibilit...
Onsite
Customer service management
Vehicle handling and transportation
Collision repair industry knowledge
The Aviva AutoCare Centre is an innovative collision repair facility transforming the customer experience by removing barriers and helping customers get back to what matters most, faster and easier than ever before

Job Summary

  • The Aviva AutoCare Centre is an innovative collision repair facility transforming the customer experience by removing barriers and helping customers get back to what matters most, faster and easier than ever before.
  • The Customer Service Representative will be pivotal in ensuring vehicles are collected, repaired, and returned within expected time standards while maintaining high levels of customer satisfaction.
  • The position offers a salary range of $60,000 to $75,000, medical and dental benefits, eligibility for annual bonus, retirement savings options, competitive vacation package, career development opportunities, and a clean, safe work environment.

Matching Summary

The Aviva AutoCare Centre is an innovative collision repair facility transforming the customer experience by removing barriers and helping customers get back to what matters most, faster and easier than ever before.

Salary

Base: $60,000 to $75,000; Bonus/Equity: Eligibility for annual bonus depending on performance; Benefits: Medical and dental benefits, retirement savings options, competitive vacation package

Skills & Requirements

Must-have

  • Customer service management
  • Vehicle handling and transportation
  • Collision repair industry knowledge
  • Use of body shop management systems
  • Conflict resolution skills
  • Time management and multitasking

Nice-to-have

  • Proactive mindset and adaptability
  • Continuous improvement commitment
  • Strong organizational skills
  • Excellent interpersonal communication
  • Customer experience management

Key Requirements

  • Post-secondary education
  • Valid driver’s license
  • Experience in collision repair industry
  • Knowledge of insurance principles
  • Proficiency with Body Shop Connect preferred

Work Rights

Not specified

Tailored Resume

Cover Letter