ADP is seeking a Client Services Manager in Taipei, Taiwan, responsible for managing client relationships and leading a team to deliver payroll and HR outsourcing services. The ideal candidate should have extensive experience in client-facing roles, strong leadership skills, and fluency in English and Mandarin
Job Summary
The Client Service Manager is a pivotal leadership role responsible for managing key client relationships and leading a team of over ten professionals.
This position requires extensive knowledge of Taiwanese labor laws and payroll regulations to ensure accurate and compliant service delivery.
The ideal candidate will act as a trusted advisor to senior stakeholders at multinational client accounts while driving process improvements and efficiency.
Matching Summary
Match Score: 85
ADP is seeking a Client Services Manager in Taipei, Taiwan, responsible for managing client relationships and leading a team to deliver payroll and HR outsourcing services. The ideal candidate should have extensive experience in client-facing roles, strong leadership skills, and fluency in English and Mandarin.
Skills & Requirements
Must-have
8-10 years client-facing experience
Manage team of 10+ professionals
Fluency in English and Mandarin Chinese
In-depth knowledge of Taiwanese labor law
Payroll tax and social security regulations
Experience with multinational corporations
Strategic business review capabilities
Nice-to-have
MBA degree preferred
Proven track record in account growth
Strong analytical problem-solving skills
Culture of continuous improvement
Hands-on operational management style
Key Requirements
Bachelor's degree in Business Administration or HR
Minimum 3-5 years direct management experience
Full professional proficiency in English and Mandarin