The Product Success Manager will serve as the authoritative product expert for Direct Tax, possessing an intricate understanding of its features, capabilities, and best practices
Job Summary
The Product Success Manager will serve as the authoritative product expert for Direct Tax, possessing an intricate understanding of its features, capabilities, and best practices.
Develop, execute, and monitor comprehensive Direct Tax Customer Success Plans that align with the customer's strategic objectives and desired outcomes.
Thomson Reuters offers a comprehensive benefits package including flexible vacation, two company-wide Mental Health Days off, and access to the Headspace app.
Matching Summary
The Product Success Manager will serve as the authoritative product expert for Direct Tax, possessing an intricate understanding of its features, capabilities, and best practices.
Salary
$123,200 USD - $228,800 USD
Skills & Requirements
Must-have
OneSource Direct Tax expertise
Client relationship management
Technical product expertise
Customer Success Plans
Demonstrate ROI
Cross-functional collaboration
Nice-to-have
Curiosity and learning agility
Proactive and urgent work style
Strategic thinking and problem-solving
Collaborative and accountable
GenAI and AI prompting engineering skills
Key Requirements
5+ years of Customer Success Management experience