L1 Desktop Engineer

ITCAN PTE. LIMITED

Singapore, Singapore
Client platform troubleshooting
Incident investigation and resolution
User account management
The role involves performing end-user support including client management and troubleshooting platform-related problems

Job Summary

  • The role involves performing end-user support including client management and troubleshooting platform-related problems.
  • Responsibilities include managing user accounts, maintaining asset records, and administering local servers for software distribution.
  • The position requires ensuring deliverables meet service level requirements while documenting system configurations and providing regular reports.

Matching Summary

Match Score: 85

The role involves performing end-user support including client management and troubleshooting platform-related problems.

Skills & Requirements

Must-have

  • Client platform troubleshooting
  • Incident investigation and resolution
  • User account management
  • Asset management and records
  • Local server administration
  • Patch management service

Nice-to-have

  • Vendor follow-up for hardware replacement
  • Project implementation experience
  • Service level monitoring
  • Configuration documentation skills

Key Requirements

  • Experience with client platform implementation
  • Knowledge of patch management services
  • Ability to manage vendor relationships

Work Rights

Not specified

Tailored Resume

Cover Letter