Customer Success Manager - Paradox

Workday

Scottsdale, AZ, United States
Primary location base pyy range: $95,000 usd - $14...
Fully remote
Client account management
Saas solutions implementation
Customer onboarding and training
We’re obsessed with making hard work pay off, for our people, our customers, and the world around us

Job Summary

  • We’re obsessed with making hard work pay off, for our people, our customers, and the world around us.
  • As a Client Success Manager, this role is responsible for partnering with enterprise and strategic clients to provide exceptional service and success for onboarding, training, ongoing support, and renewal and/or expansions.
  • In return, we’ll give you the trust to take risks, the tools to grow, the skills to develop and the support of a company invested in you for the long haul.

Matching Summary

We’re obsessed with making hard work pay off, for our people, our customers, and the world around us.

Salary

Primary Location Base Pay Range: $95,000 USD - $142,600 USD; Additional US Location(s) Base Pay Range: $90,300 USD - $160,400 USD; Bonus/Equity: May be eligible for Workday Bonus Plan or role-specific commission/bonus, as well as annual refresh stock grants

Skills & Requirements

Must-have

  • Client account management
  • SaaS solutions implementation
  • Customer onboarding and training
  • Product troubleshooting and support
  • Strategic account management

Nice-to-have

  • Sun-drenched optimism and drive
  • Courageous collaborators
  • Curious minds
  • Empathy and shared enthusiasm

Key Requirements

  • 5+ years of customer success or account management experience
  • 5+ years supporting enterprise SaaS solutions
  • Technical understanding of complex software ecosystems
  • HR/recruiting software experience preferred
  • Ability to travel up to 30%

Work Rights

Not specified

Tailored Resume

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