Manager Content - Marketing Crm (hcp)

Amgen Australia Pty Ltd

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Salesforce marketing cloud expertise
Salesforce data cloud experience
Team leadership and people management
** Amgen Australia is seeking a Manager of Content for their Marketing CRM team, responsible for leading the execution of multi-channel CRM campaigns using Salesforce Marketing Cloud and Salesforce Data Cloud. The role requires strategic direction, team leadership, and collaboration with global stakeholders to enhance customer engagement and operational efficiency. **

Job Summary

  • This role is responsible for developing and executing core marketing operations capabilities to drive operational excellence in omni-channel Customer Relationship Management campaigns.
  • The position oversees end-to-end campaign execution using Salesforce Marketing Cloud and Salesforce Data Cloud while leading a team of Marketing CRM Execution Specialists.
  • Candidates must have at least 10 years of experience in marketing operations with 8+ years of direct people management experience in a global environment.

Matching Summary

Match Score: 75

** Amgen Australia is seeking a Manager of Content for their Marketing CRM team, responsible for leading the execution of multi-channel CRM campaigns using Salesforce Marketing Cloud and Salesforce Data Cloud. The role requires strategic direction, team leadership, and collaboration with global stakeholders to enhance customer engagement and operational efficiency. **

Skills & Requirements

Must-have

  • Salesforce Marketing Cloud expertise
  • Salesforce Data Cloud experience
  • Team leadership and people management
  • SQL and AMPscript scripting skills
  • Agile project management methodology
  • Multi-channel campaign execution
  • Data modeling and segmentation

Nice-to-have

  • Pharmaceutical industry background
  • Marketing analytics and optimization
  • Strong stakeholder communication
  • Cross-functional collaboration skills
  • Continuous improvement mindset
  • Risk mitigation strategies
  • Global matrix organization experience

Key Requirements

  • Master's degree or MBA required
  • 10+ years marketing operations experience
  • 8+ years people management experience
  • Salesforce certifications preferred
  • Pharma/biotech industry experience preferred

Work Rights

Not specified

Tailored Resume

Cover Letter