Radicle Health seeks a Senior Implementation Manager to oversee the implementation of their human services software. The ideal candidate will have extensive experience in project management and a passion for customer success, particularly in the enterprise SaaS space
Job Summary
Radicle Health is seeking a Senior Implementation Manager to lead the successful onboarding and configuration of new customers for their human services software suite.
The ideal candidate will manage multiple complex implementation projects simultaneously while ensuring high-quality service and operational excellence.
This role requires deep product expertise to consult with clients on solution design and equip them with the necessary skills for independent system management.
Matching Summary
Match Score: 85
Radicle Health seeks a Senior Implementation Manager to oversee the implementation of their human services software. The ideal candidate will have extensive experience in project management and a passion for customer success, particularly in the enterprise SaaS space.
Skills & Requirements
Must-have
6+ years implementation experience
Enterprise SaaS background
Complex software project management
Multiple project prioritization
Executive stakeholder engagement
Nice-to-have
Social services domain knowledge
EHR software experience
HIPAA compliance familiarity
Creative problem-solving skills
Mission-driven culture alignment
Key Requirements
6+ years in Implementation or Professional Services
2+ years managing complex software implementations