Asset & Configuration Lead

BDO Australia

Multiple Locations
Servicenow cmdb and csdm
Cmdb and configuration management practice
Ci classes, attributes, relationships
As BDO Australia’s Asset & Configuration Lead, you will own and uplift our IT Asset Management (ITAM) and Configuration Management practices, ensuring the ServiceNow CMDB is accurate, trusted and relationship‑mapped

Job Summary

  • As BDO Australia’s Asset & Configuration Lead, you will own and uplift our IT Asset Management (ITAM) and Configuration Management practices, ensuring the ServiceNow CMDB is accurate, trusted and relationship‑mapped.
  • You will join BDO’s IT Services function as part of the Service Management Office (SMO), collaborating with various teams to uplift service management maturity.
  • BDO offers a growing and market-leading professional services firm environment with opportunities for professional development, health and wellbeing benefits, and a strong focus on learning and growth.

Matching Summary

As BDO Australia’s Asset & Configuration Lead, you will own and uplift our IT Asset Management (ITAM) and Configuration Management practices, ensuring the ServiceNow CMDB is accurate, trusted and relationship‑mapped.

Skills & Requirements

Must-have

  • ServiceNow CMDB and CSDM
  • CMDB and Configuration Management practice
  • CI classes, attributes, relationships
  • data quality standards and conventions
  • ITIL v4 best practice

Nice-to-have

  • collaborative and governance-focused
  • confident influencing diverse teams
  • uplift service management maturity
  • modernise foundational ITSM capability

Key Requirements

  • ITIL v4 Foundation certification
  • Proven experience owning or leading a CMDB
  • Strong hands-on knowledge of ServiceNow CMDB
  • Demonstrated ability to uplift data quality

Work Rights

Not specified

Tailored Resume

Cover Letter