Helpdesk Support [Inbound Call /Live Chat] * Govt

SCIENTEC CONSULTING PTE. LTD.

Pasir Panjang, Singapore
Gross salary: up to $3,000; bonus/equity: not spec...
Hybrid
Comfortable with high call volume
Experience in contact centre setting
Ability to handle incoming calls and emails
ScienTec Consulting Pte. Ltd. is seeking an entry-level Helpdesk Support professional to join their structured contact center in Singapore, focusing on providing assistance through inbound calls, emails, and live chat. The position offers exposure to government projects, a hybrid work arrangement, and a gross salary of up to $3,000 with additional benefits

Job Summary

  • This role offers exposure to a government-linked environment within a structured contact centre.
  • Candidates will handle incoming calls, emails, and live chats while troubleshooting basic user issues.
  • The position includes a gross salary up to $3,000 plus AWS and a comprehensive medical plan.

Matching Summary

Match Score: 85

ScienTec Consulting Pte. Ltd. is seeking an entry-level Helpdesk Support professional to join their structured contact center in Singapore, focusing on providing assistance through inbound calls, emails, and live chat. The position offers exposure to government projects, a hybrid work arrangement, and a gross salary of up to $3,000 with additional benefits.

Salary

Gross Salary: up to $3,000; Bonus/Equity: Not specified; Benefits: AWS, Hybrid work, 18 days annual leave, comprehensive medical plan

Skills & Requirements

Must-have

  • Comfortable with high call volume
  • Experience in contact centre setting
  • Ability to handle incoming calls and emails

Nice-to-have

  • Structured on-the-job training provided
  • Hybrid work arrangement available
  • Positive customer experience focus

Key Requirements

  • Singaporean citizenship required
  • Entry level welcome
  • 2 years contract duration

Work Rights

Singaporean only

Tailored Resume

Cover Letter