Manager, Training (services Growth)

Caterpillar Inc.

Peoria, IL, United States
Base: $147,760.00 - $221,640.00; bonus/equity: inc...
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Global team management experience
Dealer network influence skills
Technician development program knowledge
** Caterpillar Inc. is seeking a Manager for Training (Services Growth) to lead a team of global Subject Matter Experts in enhancing dealer technician growth and achieving service growth goals. This position is based in Peoria, IL, and requires strong leadership, project management, and customer service skills to support Caterpillar dealers. **

Job Summary

  • This position leads a team of 10 Global SMEs who support Caterpillar dealers in achieving their Services Growth goals through Dealer Technician Growth.
  • The role involves managing a global budget while supporting recruiting processes, career development, accreditation, and retention programs for technicians.
  • Benefits include medical, dental, vision, 401(k) savings plans, health savings accounts, and paid time off.

Matching Summary

Match Score: 75

** Caterpillar Inc. is seeking a Manager for Training (Services Growth) to lead a team of global Subject Matter Experts in enhancing dealer technician growth and achieving service growth goals. This position is based in Peoria, IL, and requires strong leadership, project management, and customer service skills to support Caterpillar dealers. **

Salary

Base: $147,760.00 - $221,640.00; Bonus/Equity: Incentive bonus available; Benefits: Medical, dental, vision, 401(k), HSA, FSA, tuition reimbursement

Skills & Requirements

Must-have

  • Global team management experience
  • Dealer network influence skills
  • Technician development program knowledge
  • Project management expertise
  • Customer service excellence focus

Nice-to-have

  • Executive level communication skills
  • Caterpillar dealer organization knowledge
  • Influencing global dealer networks
  • Demonstrated leadership attributes
  • Experience with large scale events

Key Requirements

  • Engineering degree or equivalent work experience
  • 10+ years in project management, marketing, or product support
  • US Work Authorization required (No Sponsorship)

Work Rights

US Work Authorization required

Tailored Resume

Cover Letter