Retail Customer Service Specalist

DICK'S Sporting Goods

Santa Rosa, CA, US
Base: $17.00 - $24.00 ph; bonus/equity: not specif...
Onsite
Excellent customer experience delivery
Front-end operations execution
Register coverage and cash handling
DICK'S Sporting Goods is seeking a Retail Customer Service Specialist in Santa Rosa, CA, who will enhance customer experiences through exceptional service and product knowledge. The role involves working at the front end, managing customer interactions, and supporting team operations while promoting an inclusive environment

Job Summary

  • The Customer Service Specialist is responsible for providing excellent customer experiences by creating an exceptional shopping environment.
  • The role involves serving as the primary customer service provider at the front end and acting as a liaison between customers and management.
  • DICK'S Sporting Goods offers a generous suite of benefits including state paid leave requirements and competitive hourly pay ranging from $17.00 to $24.00.

Matching Summary

Match Score: 85

DICK'S Sporting Goods is seeking a Retail Customer Service Specialist in Santa Rosa, CA, who will enhance customer experiences through exceptional service and product knowledge. The role involves working at the front end, managing customer interactions, and supporting team operations while promoting an inclusive environment.

Salary

Base: $17.00 - $24.00 per hour; Bonus/Equity: Not specified; Benefits: Generous suite including state paid leave

Skills & Requirements

Must-have

  • Excellent customer experience delivery
  • Front-end operations execution
  • Register coverage and cash handling
  • Product knowledge and sales support
  • Team collaboration and workflow direction

Nice-to-have

  • Inclusive and diverse workforce mindset
  • Action-oriented decision making
  • Instills trust among teammates
  • Proactive customer approach skills

Key Requirements

  • Prior retail sales or cashier experience preferred
  • Ability to lift 15 to 35 lbs items
  • Ability to stand for up to 4 hours

Work Rights

Not specified

Tailored Resume

Cover Letter