Payments Program Manager, Credit Products, NAPP Business Operations

Amazon

Seattle, WA, US
82,700.00 - 129,800.00 usd annually py
On-site
Strong program management background
Influencing cross-functional teams
Resolving escalations and gathering data
The role is responsible for driving operational excellence within the payments organization by managing relationships with over 20 external credit card partners

Job Summary

  • The role is responsible for driving operational excellence within the payments organization by managing relationships with over 20 external credit card partners.
  • Candidates must be able to influence cross-functional teams, manage competing priorities, and advocate for customer experience improvements while resolving escalations.
  • The ideal candidate will leverage GenAI to create tools that accelerate decision-making and drive significant annual efficiency improvements.

Matching Summary

The role is responsible for driving operational excellence within the payments organization by managing relationships with over 20 external credit card partners.

Salary

82,700.00 - 129,800.00 USD annually

Skills & Requirements

Must-have

  • Strong program management background
  • Influencing cross-functional teams
  • Resolving escalations and gathering data
  • Managing operational relationships with partners
  • Data-driven decision making

Nice-to-have

  • Experience in banking or payments industry
  • Ability to work independently in ambiguous environment
  • Fast learner with startup mindset
  • Strategic thinking with hands-on execution
  • Leveraging GenAI for solutions

Key Requirements

  • Proven program management experience
  • Analytical decision-making skills
  • Banking or payments industry experience preferred

Work Rights

Not specified

Tailored Resume

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