Ford Mobile Service Advisor

Elder Ford of Tampa

Tampa, US
**
Initiating automotive services and repairs
Verifying warranty and service contract coverage
Developing estimates
** Elder Ford of Tampa is seeking a Mobile Service Advisor to facilitate automotive service and repairs, ensuring excellent communication between customers and technicians. The role requires experience in automotive service, customer service skills, and basic mechanical knowledge, while offering competitive pay and comprehensive benefits. **

Job Summary

  • As a Service Advisor you will be responsible for initiating automotive services and repairs by ascertaining vehicle performance problems and service requests; verifying warranty and service contract coverage; developing estimates; writing repair orders; maintaining customer records.
  • Serve as the communicator and liaison between the customer and technician; ensuring the customer’s needs are understood by the technician and the needed and recommended service/repairs are understood by the customer.
  • We offer best-in-class industry benefits Competitive pay Medical, Dental and Vision Plans Paid Holidays & PTO Short and Long-Term Disability Paid Life Insurance 401(k) Retirement Plan Employee Stock Purchase Plan Lithia Learning Center Vehicle Purchase Discounts Wellness Programs

Matching Summary

Match Score: 75

** Elder Ford of Tampa is seeking a Mobile Service Advisor to facilitate automotive service and repairs, ensuring excellent communication between customers and technicians. The role requires experience in automotive service, customer service skills, and basic mechanical knowledge, while offering competitive pay and comprehensive benefits. **

Skills & Requirements

Must-have

  • Initiating automotive services and repairs
  • Verifying warranty and service contract coverage
  • Developing estimates
  • Writing repair orders
  • Maintaining customer records
  • Communicating with customers and technicians

Nice-to-have

  • Team player focused on exemplary customer service
  • Basic mechanical understanding of automobile

Key Requirements

  • Previous Service Advisor experience preferred
  • Prior experience as automotive technician a plus
  • Acceptable driving record
  • Valid driver's license
  • High School graduate or equivalent
  • 18 years or older

Work Rights

Not specified

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