Base: $83,725—$108,350 cad; bonus/equity: not spec...
Fully remote
Technical account management
Customer success
Saas, iot, or paas environment
Samsara is seeking a Technical Account Manager to support their clients in leveraging IoT data to improve operational efficiency. The ideal candidate will have extensive technical expertise, strong communication skills, and a proven track record in customer success roles. This remote position is open to candidates based in Canada and offers opportunities for career growth and impactful work
Job Summary
As a Samsara Technical Account Manager (TAM), you are the cornerstone of technical customer success, acting as a trusted technical advisor to deliver measurable business value and drive long-term adoption of the Samsara platform.
You will independently manage a portfolio of accounts, developing tailored success plans, identifying and mitigating risks to customer health, and mastering Samsara's platform including APIs, hardware, and software.
The role requires a unique blend of deep technical acumen, consultative problem-solving, and the ability to communicate with influence across both technical and executive stakeholders, fostering cross-functional collaboration with Sales, Support, and Product teams.
Matching Summary
Match Score: 85
Samsara is seeking a Technical Account Manager to support their clients in leveraging IoT data to improve operational efficiency. The ideal candidate will have extensive technical expertise, strong communication skills, and a proven track record in customer success roles. This remote position is open to candidates based in Canada and offers opportunities for career growth and impactful work.
Salary
Base: $83,725—$108,350 CAD; Bonus/Equity: Not specified; Benefits: Not specified
Skills & Requirements
Must-have
Technical account management
Customer success
SaaS, IoT, or PaaS environment
Troubleshoot complex technical issues
Communicate with influence and clarity
Cross-functional collaboration
Nice-to-have
AI tools and methodologies
Global enterprise-level customers
Python coding skills
Data-informed approach
Continuous learning
Key Requirements
5+ years experience in a technical, customer-facing role
Bachelor’s degree or equivalent professional experience
Exceptional technical literacy
Strong English written and verbal communication skills