Customer Service Representative - Finra Licensed

Empower Geographics Inc

Manila, PH, Philippines
Inbound customer service calls
Financial retail product knowledge
Account maintenance and asset movement
Empower Geographics Inc fosters a flexible work environment with fluid career paths and celebrates internal mobility

Job Summary

  • Empower Geographics Inc fosters a flexible work environment with fluid career paths and celebrates internal mobility.
  • The role involves engaging with customers via inbound calls to support account needs and provide exceptional service.
  • Associates are expected to maintain detailed knowledge of financial products and deliver a responsive client experience.

Matching Summary

Empower Geographics Inc fosters a flexible work environment with fluid career paths and celebrates internal mobility.

Skills & Requirements

Must-have

  • Inbound customer service calls
  • Financial retail product knowledge
  • Account maintenance and asset movement
  • Strong communication skills
  • Multitasking technology platforms
  • Customer satisfaction focus

Nice-to-have

  • Flexible work environment
  • Internal mobility encouraged
  • Welcoming and inclusive culture
  • Volunteer community involvement
  • Positive and cheerful outlook

Key Requirements

  • Minimum 1+ years financial customer service
  • Previous call center experience
  • Fluency in English
  • FINRA Series 6 or 7 and Series 63 licenses
  • FINRA fingerprinting upon hire

Work Rights

Not specified

Tailored Resume

Cover Letter