Refunds Processing Rep I

Advocate Health

Base: $20.80 - $31.20 ph; bonus/equity: not specif...
Analyze and resolve credit balances
Process patient account refunds
Verify coordination of benefits
The role is responsible for analyzing and resolving credit balances and refund requests across multiple hospital billing entities

Job Summary

  • The role is responsible for analyzing and resolving credit balances and refund requests across multiple hospital billing entities.
  • Employees must utilize various systems to determine appropriate courses of action for overpayment credits and payment sources.
  • Advocate Health offers a comprehensive suite of total rewards including health benefits, retirement plans, and educational assistance.

Matching Summary

The role is responsible for analyzing and resolving credit balances and refund requests across multiple hospital billing entities.

Salary

Base: $20.80 - $31.20 per hour; Bonus/Equity: Not specified; Benefits: Paid Time Off, Medical/Dental/Vision, Retirement match

Skills & Requirements

Must-have

  • Analyze and resolve credit balances
  • Process patient account refunds
  • Verify coordination of benefits
  • Calculate reimbursement rates
  • Utilize multiple patient accounting systems
  • Maintain high degree of accuracy

Nice-to-have

  • Strong organizational ability
  • Effective written and verbal communication
  • Ability to work independently under pressure
  • Knowledge of Managed Care payer contracts
  • Understanding of Medicare/Medicaid guidelines
  • Ethical conduct in financial matters

Key Requirements

  • High School Graduate education required
  • Typically requires 1 year of healthcare business office experience
  • No licensure or certification required

Work Rights

Not specified

Tailored Resume

Cover Letter