This role serves as a trusted financial navigator for patients, managing the complete registration, check-in, and check-out process while providing clear guidance on insurance coverage
Job Summary
This role serves as a trusted financial navigator for patients, managing the complete registration, check-in, and check-out process while providing clear guidance on insurance coverage.
The position requires expert knowledge of insurance verification, referrals, and authorizations to maximize reimbursement efforts and ensure accurate patient liability collection.
Candidates will work independently in a dynamic team environment at Banner Medical Group's Orthopedics clinic, directly impacting the healthcare journey of patients in Sun City West, Arizona.
Matching Summary
This role serves as a trusted financial navigator for patients, managing the complete registration, check-in, and check-out process while providing clear guidance on insurance coverage.
Skills & Requirements
Must-have
Insurance eligibility verification
Patient registration and check-in
Point-of-service payment collection
Appointment scheduling and coordination
Medical billing and reimbursement processes
Nice-to-have
Strong interpersonal communication skills
Experience with medical office software
Ability to work in fast-paced environment
Knowledge of payor plan provisions
Cash drawer balancing experience
Key Requirements
High school diploma or GED
One or more years of patient financial services experience
Strong knowledge of common office software and databases
Ability to manage multiple tasks with minimal supervision
Arizona Fingerprint Clearance Card required for behavioral health settings only