Phi - Senior Specialist Renewal Issuance

Prudential Corporation Asia Ltd

Mumbai, India
On-site
Customer renewal lifecycle journey design
Collection avenues conceptualization
Collaboration with technology organization
Prudential Health India is a Zero to One team undertaking a no-legacy, greenfield health insurance deployment in India, building journeys that truly empathize with the customer and offer a differentiated experience

Job Summary

  • Prudential Health India is a Zero to One team undertaking a no-legacy, greenfield health insurance deployment in India, building journeys that truly empathize with the customer and offer a differentiated experience.
  • Work in close collaboration with technology organization in designing and delivering such tools/ solutions that would exceed customer and distributor expectations.
  • This joint venture will combine Prudential's global expertise in insurance and financial services with HCL Group’s experience in technology and healthcare solutions.

Matching Summary

Prudential Health India is a Zero to One team undertaking a no-legacy, greenfield health insurance deployment in India, building journeys that truly empathize with the customer and offer a differentiated experience.

Skills & Requirements

Must-have

  • customer renewal lifecycle journey design
  • collection avenues conceptualization
  • collaboration with technology organization
  • exception management process implementation
  • process controls for regulatory breaches

Nice-to-have

  • customer and distributor delight moments
  • agile and lean mindset
  • consumer centric ideas and products
  • co-creation and collaboration environments
  • solving business problems by adopting offbeat path

Key Requirements

  • Bachelor's degree from a recognized institute
  • 4-7 years of total experience
  • at least 2+ years domain experience in health, life, general insurance
  • solid foundation in Business Operations
  • deep functional understanding of Technology and Digital solutions
  • knowledge and experience in managing Retail Operations within Insurance domain
  • extensive experience in understanding financials and cost of operating the function

Work Rights

Not specified

Tailored Resume

Cover Letter