It Support Expert M/w

Air Liquide

Lisbon, Portugal
Level 2 software support
Monitor system activities
Diagnose and resolve issues
You will have an important role within Industrial Application, the IT branch of Air Liquide that manages all the business critical solutions that allow our industrial operation to run

Job Summary

  • You will have an important role within Industrial Application, the IT branch of Air Liquide that manages all the business critical solutions that allow our industrial operation to run.
  • You will be part of a global customer service support team and provide Level 2 support for software solutions, assisting users functionally and technically.
  • The position is based in Lisbon and offers participation in a 24/7 application support coverage.

Matching Summary

You will have an important role within Industrial Application, the IT branch of Air Liquide that manages all the business critical solutions that allow our industrial operation to run.

Skills & Requirements

Must-have

  • Level 2 software support
  • Monitor system activities
  • Diagnose and resolve issues
  • English mandatory
  • Customer service orientation
  • Good communication skills

Nice-to-have

  • Sense of responsibility
  • Team spirit
  • Speaking French
  • Continuous improvement focus
  • Propose reliability solutions

Key Requirements

  • University Degree or College Diploma
  • First IT experience
  • Work authorization in Portugal
  • Paid On-Call System on a Voluntary Basis Only

Work Rights

Not specified

Tailored Resume

Cover Letter