Sr Associate Technical Support Engineer-paradox

Workday

Troubleshoot complex account configurations
Write and execute sql queries
Configure client sso, sftp, ssh
We’re obsessed with making hard work pay off, for our people, our customers, and the world around us

Job Summary

  • We’re obsessed with making hard work pay off, for our people, our customers, and the world around us.
  • Our culture is rooted in integrity, empathy, and shared enthusiasm.
  • We’re looking for someone who has a creative approach and is eager to learn, support their colleagues, and have fun.

Matching Summary

We’re obsessed with making hard work pay off, for our people, our customers, and the world around us.

Skills & Requirements

Must-have

  • Troubleshoot complex account configurations
  • Write and execute SQL queries
  • Configure client SSO, sFTP, SSH
  • Experience with XML, JSON, CSV formats
  • Experience with JIRA, Microsoft Office
  • Experience with Postman or Bruno

Nice-to-have

  • Creative approach and eager to learn
  • Support colleagues and have fun
  • Sun-drenched optimism and drive
  • Curious minds and courageous collaborators
  • Familiarity with AI troubleshooting tools

Key Requirements

  • Bachelor’s degree in Computer Science, IT, or related field (or equivalent experience)
  • 2+ years in technical support
  • 1+ years experience validating XML, JSON, CSV
  • 1+ years experience with JIRA, Microsoft Office, Visual Studio Code
  • 1+ years experience with data-driven decision-making

Work Rights

Not specified

Tailored Resume

Cover Letter