Global Software Support Engineer Ii-semi-shanghai

Applied Materials

Shanghai, China
Not specified; not specified; benefits include hea...
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Analyze equipment software application issues
Resolve systemic bugs and software failures
Create test verify software change notifications
** Applied Materials is seeking a Global Software Support Engineer II in Shanghai, China, to provide technical support for software applications related to semiconductor and display equipment. The role involves resolving software issues, collaborating with customers, and contributing to software documentation and training. **

Job Summary

  • The role involves analyzing and resolving moderate complexity equipment software application and systems issues for a global leader in materials engineering.
  • Employees will provide customer software support via a ticketing system while creating and verifying software change notifications and key feature procedures.
  • The position offers a supportive work culture that encourages learning and professional growth within a leading global company focused on semiconductor technology.

Matching Summary

Match Score: 75

** Applied Materials is seeking a Global Software Support Engineer II in Shanghai, China, to provide technical support for software applications related to semiconductor and display equipment. The role involves resolving software issues, collaborating with customers, and contributing to software documentation and training. **

Salary

Not specified; Not specified; Benefits include health and wellbeing programs

Skills & Requirements

Must-have

  • Analyze equipment software application issues
  • Resolve systemic bugs and software failures
  • Create test verify software change notifications
  • Provide timely updates to stakeholders
  • Participate in software specification design reviews

Nice-to-have

  • Supportive work culture encouraging growth
  • Informal guidance to new team members
  • Customer focused feature documentation skills
  • Collaborative problem solving approach

Key Requirements

  • Expanded conceptual knowledge in own discipline
  • Understanding of key business drivers
  • Ability to solve problems in straightforward situations
  • Willingness to travel 50% of the time
  • Relocation eligibility required

Work Rights

Not specified

Tailored Resume

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